Your client doesn’t care that you know how to do your job better than the next guy. Your client is not interested in how many years experience you have or how much training you’ve paid for. Your client won’t notice that you can have your job done in two hours less time than your competitor.

What your client does care about and will notice are the extra unexpected steps you take to ensure your work doesn’t cause them any undue headaches. This can be done repeatedly, with ease by following this simple step:

Are you up to speed on all the buzz? ShuBee wants you to join in and contribute to the hive’s online presence.

Did you know we’re on Twitter? Facebook? LinkedIn? FriendFeed? and more?

Did you know we’ve launched our own affiliate sites to help contractors succeed?

Those businesses that successfully do this are ensuring themselves a bolder and brighter future when the economy becomes more stable. The lessons learned in these times are the most valuable of all the business management lessons we can learn. As the tide turns, these businesses will become more profitable than they ever dreamed possible.

One of the key factors in securing success through these times is to understand that cutting the marketing budget is foolish. Now is the time to take the extra steps to crush your competition through better branding and stronger advertising to gain so much of the market share that that the other guys goes out of business.

Ever the jet setters, the ShuBee team has been covering the country like a pack of ants at a picnic during the last few months.

Be on the lookout for ShuBee buzzing in your neighborhood!

At ShuBee, we have always taught our clients customer service techniques and I have always told our staff, “If we are going to teach customer service, then we better have the best customer service ever!”

So with this customer service mindset, I figure what better book to read than one about a company who is the best in the world at it. I have always been intrigue by the mystic of the Ritz Carlton; What is it that is so special about this place? What draws people to it? How has it stood the test of time? Why do people rave about their customer service?

Steve Stone
Owner/CEO
With today’s technology and niche service companies popping up all over the horizon, it’s easy to give in to the temptation of having your after hours or weekend call dispatching outsourced. Don’t give in, don’t treat your after hours and weekend business like a stepchild.
You never know when that late night call could turn into your next six figure account and the last thing you want to do is have someone not familiar with your company handling your business’ largest new account.
It may seem like a good idea to …